Testimonial Archives - Empress Care Center

Testimonial | Susan D.

empresscarecomadmin — Wed, 07 Apr 2021 21:06:26 +0000

As a retired registered nurse with the Department of Public Health, I have been involved in in-depth investigations regarding quality of care at nursing homes throughout several counties. I have found Kim, the Director of Nursing at Empress, to maintain the highest quality of care for all residents (patients). She continually strives to ensure her staff follow her high standards of care. If I ever have a concern, Kim and her wonderful staff take the time to answer all my questions and investigate my concerns. The staff and the Doctor listen to my concerns and make changes if warranted. Each of my concerns is taken seriously. This is why they maintain a 5-star rating.

When I was choosing a nursing home for my Aunt who has had Alzheimer’s over 20 years, my first choice was Empress Care. I knew from my previous interactions as a Department of Health investigator, my Aunt would have great care.

They have improved my Aunt’s life greatly ensuring she walks several times a week with staff. She was a walker her whole life, but then became bedridden with her last caretaker, so to see her waking again is wonderful. Whenever my Aunt states she needs to use the bathroom, staff bring her immediately to the bathroom and give her the opportunity to try to use the toilet, even though most times she is incontinent.

I am happy with the care of my Aunt, and am no longer worried about her on a daily basis. Thank you to Kim, Bea, and all the caring staff at Empress!

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Testimonial NJ Q.

empresscarecomadmin — Fri, 28 Apr 2017 02:04:57 +0000

My father has been in the kind care of Empress since November 2011 and I have to say this is the only place and staff that has provided our family with peace of mind and true care for my father. The administrator Mr. Wong, the nursing supervisor Kin, the admin people Marcia and Sineat and countless others who do the daily care and cleaning have provided us with outstanding care. While things may not be perfect, I know things could be much worse. Thank you Empress for the care you have provided for my father and for all you do for others.

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Testimonial | Teddy G.

empresscarecomadmin — Fri, 28 Apr 2017 02:04:19 +0000

My grandma has been in many care homes but I feel comfortable knowing that the staff has always been great to her. She doesn’t complain unless she’s out of her goodies lol the place is clean and has activities throughout the day to keep the residents occupied.

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Testimonial | Joy D.

empresscarecomadmin — Fri, 28 Apr 2017 02:04:01 +0000

My grandma has been at the Empress Care Center for almost two years now. The staff and nurses are very helpful and loving. She can be quite persistent on telling the nurses that she would like to go home with me or my parents. The staff does a good job of comforting her and ensuring her that we would be there soon. When I’m there a like to hear the conversations she has with her nurses, it lets me know that they care and she is comfortable. Aside from that, my grandma’s living space is always clean and tidy. It’s nice to know that she is in good hands. Thank you so much for your care and compassion towards my grandma. God bless.

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